I have seen several questions about how to download so I wanted to repost the directions on how to download. Please note this may be different from how you login to the SHRM website.
You will only need to login once using your 8- digit member or customer ID and password, which is your last name. Please note that the password is case sensitive, so the first letter of your last name should be lower case i.e. smith and/or should include hyphens or apostrophes as appropriate i.e. o’conner-jackson.
For example: username 00123456